Our 3 Guarantees To You

OUR GUARANTEE: All of our products are 100% authentic quality goods and are sourced directly from the manufacturers or approved manufacturer agents. It’s an unfortunate fact that there are other stores and websites who are not selling authentic product – and sometimes they don’t even realize it themselves because they are not purchasing their products directly from the manufacturers. Be safe on the Internet and only shop with reputable retailers.

Authenticity Guaranteed

First of all, we want our customers to be confident in our products. Putting ourselves in our customers’ shoes, we would want to receive authentic products regardless of how much we have paid online. Hence, we ensure that all our products are verified authentic and fresh before we dispatch them to you.

Delivery Guaranteed

Like every shopper, we would want to receive our orders as quickly as possible after making payment. At WatchStore.sg, we understand the value of time and hence, we ensure that all deliveries are carried out safely, efficiently and promptly to your doorstep. We dispatch all orders within 1 working day and have them tracked and accounted for.

Product Guaranteed

Our products include our website and merchandises available in our shop. At WatchStore.sg, we want to provide you with a shopping experience that is EASY and FUN. All our pages are designed for easy navigation. Lastly, we ensure that all our merchandises are in their best conditions before we dispatch them. All our products are wrapped securely to ensure minimal damages.

 

Returns are not accepted at WatchStore.sg because in their original packaging, watch boxes are not sealed and that means a customer who wants to do an exchange may have already tried on the watch for a while. Therefore, we do not accept returns or exchanges because it is in our policy that we want to 100% ensure that you purchase a brand new Watch, completely unworn and in its pristine condition! At WatchStore.sg, be assured that the product you are receiving is a brand new, unworn Watch!
If your watch was damaged during delivery, please drop us an email at admin@watchstore.sg to inform us.