Return Policy

OUR GUARANTEE: All of our products are 100% authentic quality goods and are sourced directly from the manufacturers or approved manufacturer agents. It’s an unfortunate fact that there are other stores and websites who are not selling authentic product – and sometimes they don’t even realize it themselves because they are not purchasing their products directly from the manufacturers. Be safe on the Internet and only shop with reputable retailers. All products come with appropriate warranties. For some products, we offer in-house warranties instead because we are not the authorised retailer for the products.

Returns are not accepted at WatchStore.sg because in their original packaging, watch boxes are not sealed and that means a customer who wants to do an exchange may have already tried on the watch for a while. Therefore, we do not accept returns or exchanges because it is in our policy that we want to 100% ensure that you purchase a brand new Watch, completely unworn and in its pristine condition! At WatchStore.sg, be assured that the product you are receiving is a brand new, unworn Watch!
If your watch was damaged during delivery, please drop us an email at admin@watchstore.sg to inform us.

For Warranty Services, please check here.